Privacy Policy
Last updated: December 2025
HerDrive values your privacy and is committed to protecting your personal information.
Information We Collect
We may collect your name, phone number, email address, pickup location, drop location, ride details, booking details, payment status, device information and support communication details when you use our website, app, WhatsApp, call support or booking services.
How We Use Your Information
We use this information to confirm bookings, assign chauffeurs, provide ride support, improve safety, process payments, send service updates, provide live tracking support and respond to customer queries.
Information Sharing
We may share limited required information with verified chauffeurs, payment partners, technology providers, emergency support teams or legal authorities when required.
We do not sell your personal information.
Location Data
Location data may be used for pickup, drop, ride tracking, SOS support and ride safety. Customers may choose not to provide certain information, but some services may not work without required details.
Contact for Privacy Requests
For privacy-related requests, please contact us using the details below.